Customer training

What kind of training does Dongying Laser provide to customers?

On-site training, remote coaching, mailings, and more.

What content does Dongying Laser train for customers?

Customer training is an important part of the market service system. In addition to sufficient technical exchanges with customers in the early stage, Dongying Laser usually conducts complete technical training for customers when they accept them. The training content mainly includes:

Explain the main performance, structure and principle of the device.

Explain the safety knowledge and precautions of laser.

Training on and off sequence, routine maintenance and simple troubleshooting.

Replacement methods and precautions for conventional optical parts and wearing parts.

Training the use of marking software and various related drawing software as well as processing parameters and methods.

Where is the training location?

Customers come to the company for training;

Training engineers go to customer location for training.

Is the training paid or free?

Product delivery period is free training, and product usage period is charged according to actual needs.

Is the training held on a regular basis, or does it require a customer request?

If customers need to put forward needs, our company will provide one-to-one professional training according to the customer's situation.

How long is the service cycle for customers to enjoy our training?

Customers can enjoy training services for life.

On-site usage diagram of some customers